First opened in Box Hill in August 1997, we are an independent bicycle shop where integrity and service are a priority. We believe that you, our customer, deserve honest advice and assessment - EVEN if it means we might lose a sale !
Whatever your bike, from a child's BMX on trainer wheels, to a competition racer, you can be assured it will receive expert care in our specialist workshop which is fully tooled to service Sram, Campagnolo and Shimano componentry.
We will work with you to find the best option for your needs. And when it comes to different brands, we stock quality not quantity, both in bikes and accessories, so you won t be overwhelmed with choices from inferior brands.
JAGGAD CLEARANCE -HUGE SAVINGS - ALL FLOOR STOCK
Due to end of season clearance all Jaggad floor stock (including Winter items) is available at 30% discount until the end of JUNE !!
Be quick to grab your choice of colour & sizes.
WE LOVE THE BIKES WE SELL !
Meet The Team
Vladimir Markov: Owner/Manager
Vladimir (Vlad), the proud owner of Cycle Works, has always had a passion for bikes, and strongly believes in maintaining excellent customer service. Having bought the business from the previous owner (Doug) in September 2007, Vlad's focus is on maintaining and improving the levels of customer service and knowledge that our customers have come to expect from Cycle Works - to this end, Doug and Haison are still very much part of the Cycle Works team and all staff take advantage of on-going training provided by wholesalers and industry publications etc.
Starting out as a qualified fitter and machinist, Vlad has spent the last 7 years in IT as a data recovery technician, owning his own business for the last three. He has two beautiful sons who love the fact that Dad "owns a bike shop" and you'll also come across Pauline (his wife) at the shop, where she assists in the areas of bookkeeping & admin. In his spare time Vlad is a Paintball Enthusiast ! His team recently won the Moama 3 Man tournament for 2007 & he also referees for other teams.
Campagnolo Pro Status
In keeping with our policy of providing excellence in service, Cycle Works is now a registered Campagnolo Pro Shop. This means that, amongst other things, we are seen by Campagnolo as having: A strong orientation to service, a fully equipped workshop with the appropriate tools for bike preparation and maintenance, technically skilled mechanics and a commitment to keep technically up to date.
What this means to you is confidence in knowing that not only have we provided an ongoing high level of service, but that our service levels have been sufficiently and consistently high that Campagnolo recognise us as a World Standard service centre for their high quality products.
Doug
Doug Sullivan has been working in bicycle retailing since 1993 and was the previous owner of Cycle Works, having opened the store in 1997. He loves helping his customers and maintains a high level of service. A specialist in both Shimano and Campagnolo, his skills are in demand and people travel to have their bikes serviced at Cycle Works. Working fewer hours as an employee, has given Doug more time to do some of the things that have been on the back burner for a while now i.e. wood working, home maintenance & cycling. While at work, Doug enjoys keeping in touch with his regular customers and passing on his skills and knowledge to Vlad (the new owner).
WE LOVE THE BIKES WE SELL !
In the Workshop...
Haison
Haison is a bit of a speed freak with four years of downhill racing behind him - he currently rides a Planet X Jack Flash. He has been working in the trade for the last three years and has a longer term goal of working as a mechanic in Whistler, Canada - where they REALLY take Mountain Biking seriously !
Until then he spends his spare time playing in a band, tinkering with his car & 'Fire Twirling' ? And sorry girls - he's currently spoken for !
WE LOVE THE BIKES WE SELL !
Disclaimer
Specifications of all products shown on any page in this site or linked sites are subject to change without notice. To the best of our knowledge, descriptions and specifications are accurate at the time of printing, but you should check with Cycle Works or the manufacturer if you are not sure. Items on web site are for reference; not all items are available on the premises to purchase and may need to be ordered. Products ordered may differ from the description or specification shown.
